Imperial Plumbing Solutions
Google Reviews
Ratings as of October 2026. See this business on Google
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.
Contact details
| Address | 189 Pleasant Ridge Ct, Benson, NC 27504 |
|---|---|
| Phone | (919) 800-2023 |
| Website | imperialplumbingsolutions.com |
Hours
| Monday | 8:00 am - 5:00 pm |
|---|---|
| Tuesday | 8:00 am - 5:00 pm |
| Wednesday | 8:00 am - 5:00 pm |
| Thursday | 8:00 am - 5:00 pm |
| Friday | 8:00 am - 5:00 pm |
| Saturday | Closed |
| Sunday | Closed |
From Google, checked Oct 2026.
In the business's own words
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.
From the business's Google listing, checked Oct 2026.
About Imperial Plumbing Solutions
Imperial Plumbing Solutions is a second-generation, owner-operated plumbing company, and it says owner Dylan Reid has over 14 years of hands-on experience. Check that first before you refer a job. The company also states that it works under NC Plumbing License #33405.
Scope of work at Imperial Plumbing Solutions
The company names water heaters, pipe repairs and local plumbing systems as its specialties. It says it takes both residential and commercial jobs. Refer the customer with that range in mind.
Google classes the business as a gasfitter, a drainage service and a bathroom remodeler, among other categories. Treat those as how Google sorts it, not as a service menu. Ask about any job outside water heaters and pipe repairs before you promise it.
The company describes its area as Harnett, Wake and Johnston Counties and the wider Triangle. It is based in Benson, so a customer near Benson is the closest fit.
How Imperial Plumbing Solutions deals with customers
The company says it gives upfront pricing and honest communication. Ask for the price before work starts and confirm it matches what was said.
Because the business is owner-operated, the customer is likely to deal with Dylan directly. Several reviewers mention talking through the problem with him, and one says he listened to their symptoms before starting.
What customers report about Imperial Plumbing Solutions
The business holds a 5.0 rating from 31 Google reviews. Reviewers most often mention that Dylan is knowledgeable, responds quickly and charges reasonable prices. Many describe water heater work, including a replacement, a tankless unit and a heat tank project.
One reviewer says he installed a smart water meter. Another says he fixed a venting problem on the same visit as a water heater swap.
Refer a customer with a water heater or pipe repair in or near Benson, NC, to Imperial Plumbing Solutions, which holds a 5.0 rating from 31 Google reviews.